Friday, July 30th 2010
 

Welcome to Queensway Film Sales
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All Users

1. When I click on a ‘View Front Cover’ to enlarge it nothing happens.
This will be due to a popup blocker, a bar may appear at the top of the page requesting you to allow pop-ups. The settings for Microsoft’s pop-up blocker are altered in the Control Panel >> Internet Options >> Privacy >> pop-up blocker settings. You can choose to always allow pop-ups from a certain site or change the filter level. If a third party pop-up blocker is preventing access please consult the help text for your software on configuration.

2. How do I unsubscribe from your weekly newsletter?
Just click on the link to unsubscribe at the bottom of the e-mail.


Public Users


1: Can I buy a DVD as a member of the public from the Queensway site?
No, we only sell to our trade customers and do not sell directly to the public. We would be happy to direct you to your nearest stockist just click on the link on the website to send us an e-mail.


Trade Users


1: What is the trade login?

The trade login allows our trade customers to place an order with us online or download our latest order form.

2: How do I get a login for the trade area?
To get a trade login username & password please telephone or e-mail pete@queenswayfilms.com The trade login can be set up for customers who have already placed their first order with Queensway.

3. What is the downloadable order form?
The order form contains all titles which are on release and available to order from ourselves. It is an Excel spreadsheet. If you have the full Excel program you can fill in the values and then either print, fax, post or e-mail the order form to us.

4: I don't have the Excel Program to open the order form file.
Download the Excel Viewer 2003 from: click here
Using the Excel viewer you can only view the spreadsheet for printing and will then have to fill out manually and fax or post it.

5. Printing the Excel Order Form
The order form has been designed to make full use of the page width, therefore the default margins could cause the spreadsheet to not print correctly. (You can check this with File >> Print Preview). If this is the case, go to File >> Page Setup, then either make the margins about 0.5cm on the margins tab or “fit to 1 page wide by 1 page tall” on the page tab. There are multiple worksheets in the spreadsheet so when you choose print you will have to select 'Entire Workbook' to print all pages


If you have a question you would like to ask or see on this FAQ page please e-mail pete@queenswayfilms.com

 
 
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